Telemarketing Team Leader

**Responsibilities**:- Provide leadership, direction, and real-time management to the Team in order to deliver service excellence;- Motivate agents to deliver outstanding results including both commissionable and non-commissionable key performance indicators;- Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results;- Evaluate sales records periodically to make balances and ensure that sales figures tally with number of goods sold;- Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills;- Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results;- Provide daily, weekly and monthly report of team member progress related to sales activity, leads follow up, deal focus achievement, and others to management.**Qualification**:- Bachelor's degree in Business, Management, Information and Technology, or related field is preferred;- At least 5 years in sales/telemarketing staff position or 2 years in sales/telemarketing team leader;- Experienced in handling team consist of 6-8 people (telemarketing staff) is a PLUS;- Excellent written and verbal communication skills;- Strong supervisory and leadership skills with a proven ability to motivate and manage a team;- Excellent organizational skills and attention to detail;- Proficient with Microsoft Office Suite or related software to prepare reports and measure performance.Office : Kino Tower, Alam Sutera - TangerangWorking Days : Monday - Friday (9-5), Saturday (9-3)**Salary**: Rp5,000,000 - Rp7,000,000 per monthApplication Question(s):- Notice period**Experience**:- Team Leader: 1 year (preferred)**Language**:- English (preferred)Ability to Commute:- Tangerang (preferred)