Customer Success Offline

JOB DESCRIPTIONEnsure clients happiness with our services and continue to use AVANA as their business support servicesProviding efficiency feedback for clientsFollow up frequently with customers throughout the lifecycle of their feedback to achieve resolutionAssist customers using social media websites, online tools, email and phone that link with AVANA platformWork in conjunction with Account Manager Team for Tanah Abang projectTo advice Digital Marketing through Chat or Social MediaEffective management of time and documents.Any other duties as may reasonably be required by your SuperiorEnsure customer satisfaction and providing profession customer supportREQUIREMENTSPreferably woman with min. 1 year experience in the same position.Have min. Diploma degree Have a good communicationStrong interpersonal skillsGet used to monotonous workSelf-motivated and goal-orientedExperience in Digital Marketing at least 1 year of experience