Customer Service Specialist

**About us**:movus is the IoT, Fin-tech and Automotive start-up based in Japan.We are trying to change a big market with technology.We are founded by the business leaders who worked at Automotive and finance startups, and who worked at Japan, US and India unicorn companies.We are seeking the 1st member who has responsibility for customer support specialist who work with us!Let's build the next unicorn company.**Job brief**:We provides Rent to Own mobility service to people who can not use car loans and leasing services.We need to build good relationship with our customers for several years.This is the reason why we are looking for Customer Support Specialist who will be in charge of all the customer experience.**Why you work at movus?****Huge and social meaningful market**Automotive industry is huge market and we can change people's lives if customers who have not used a car can own by our service. So our business is meaningful. And there are the same problems all over the world. We are aiming to change the world, not only Indonesia.**Very interesting and exciting phase**We aim to change the world and become the next unicorn but we are still very early stage. There is a potential that you can build next unicorn company and change the world by your hand. This is a very exciting phase that will given to only those who join our team "now".**Talented and global members**Experienced and global professionals are gathering our team. You can work with talented and highly motivated members in global environment.**Responsibilities**:- Build and maintain good customer experience- Deal with trouble, accident and claims from customers- Monitor our vehicles**Requirements**:- Strong sympathy for the company mission- Strong responsibility for customer satisfaction- Strong commitment for the result and entrepreneurship- Fluent English skill- 1 years+ experience in customer service or related field- Be able to work in midnight and weekend**Salary**: Rp4,800,000 - Rp7,000,000 per monthApplication Question(s):- Can you start to work immediately (within 2weeks) ?**Experience**:- Customer Service: 1 year (preferred)**Language**:- English (preferred)Shift availability:- Overnight Shift (preferred)