Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia.To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.**Job Descriptions**:- Maintain high levels of customer engagement (including on-site meetings) with a focus on customer satisfaction and loyalty- You will work with your accounts proactively to drive product adoption as well as act as the voice of clients- Proactively spot and correct any issues that could affect customer satisfaction or retention- Facilitate periodic reviews with customers, determining new requirements and further success through engaging and consultative discussions- Continually gather feedback from our clients, then work directly with our product team to provide input on the product roadmap**Technical Requirements**:- Good knowledge of Ruby. Experience with Ruby frameworks (e.g. Rails, Sinatra) is a plus.- Understand basic Javascript. Experience with Javascript frameworks (e.g. VueJs, ReactJs) is a plus.- Familiarity with relational databases concepts (SQL syntax, indexing, structures, and query optimization).- Understand programming practices such as separation of concerns, unit testing, and writing self-documenting code.- Familiarity with version control systems such as Git or Mercury.- Have some experience in deploying an app to the production environment**Soft Skill Requirements**:- Integrity and humility is a must- Passionate about problem-solving and software engineering- Possess excellent teamwork skill- Good communication skills with technical and non-technical team members- Love to learn new things and share them with others**You will impress us if you are**:- Experienced with containers and orchestration (e.g. Docker & Kubernetes)- Experienced in mentoring more junior developers- Maintain an open-source project or is an open-source contributor**What You Will Get**:1. Competitive salary + daily allowance.2. Premium private health insurance (outpatient, inpatient, maternity, dental).3. Early access to salary + flex installment (employee loan) via Mekari Flex.4. Allowance for sports activities and glasses/contact lenses.5. Flexible working hours and remote work culture with free co-working space services.6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.7. Notebook Ownership Program.8. Strategic office location, accessible by MRT.9. Friendly and dynamic work environment.10. Opportunity to take part in growing Indonesia's no. 1 SaaS companyDon't forget to check our Recruitment FAQ at **bit.ly/RecruitmentFAQ-Mekari** (ENG) or **bit.ly/RekrutmenMekari-FAQ** (INA) to find the answers to commonly-asked questions regarding our recruitment process.We wish you the best. Hope to see you around soon!
