Responsibilities**Company Introduction**:- TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.**Why Join Us**:- At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.**Team Introduction**:- The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group.**Role Overview**:- In this role, you will be a product & program expert, collaborating external and internal stakeholders, managing and optimizing campaigns to achieve clients' objectives. Position qualification necessitates the capability of analyzing the results with gains and learnings in order to take a long-term approach and build productive client relationships.**Responsibilities**:- Responsible for project management of Hashtag Challenge campaigns or sponsorships and ensuring delivery with zero error rate.- Coordinate and collaborate with sales partnerships, ad ops, product teams, etc. internally to develop & execute the program timely and smoothly.- Monitor & troubleshoot the campaigns and proactively take the initiative to improve results.- Analyze campaign performance data to offer clients data-driven business insights on reports and simultaneously use those insights to improve our advertising offerings.- Balance with the client's expectations and platform functions, to maintain the revenue as well as to enlarge the good case performance.- Take a long-term approach to build productive relationships with clients, in collaboration with the sales team.- Maintain up-to-date knowledge of TikTok's ads and ad units.- Communicate with clients and agencies on campaign solutions and best practices.- Knowledge of digital third-party servers, measurement, content and media verification partners.**Qualifications**:- At least 1-2 years of experience in branding project management/ client services roles in digital marketing,- At least 1-2 years of experience in branding project management/ client services roles in digital marketing,- Experience in managing complex projects involving different parties, and understand how to resolve conflict as well as managing slippage in timeline,- Experience with branding campaigns & campaign delivery analysis from disparate data sources; ability to analyze data and identify insight.- Impeccable attention to details & process and highly organized.- Adaptability and strong problem-solving skills using the proper escalation process.- Strong enthusiasm on TikTok and teamwork.- Working knowledge of Microsoft Office: PowerPoint, Excel, and Word.- Exceptional verbal and written communication skills and ability to effectively translate technical language to non-technical stakeholders.- Excellent presentation skills + active listening skills and proactive about collaboration.- Self-starter and motivated to learn.- Business proficiency in English and Bahasa.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
