Ict4D Officer

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology; creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories. We are currently seeking qualified candidates for the position of:Information and Communications Technology for Development (ICT4D) Officer, EpiC Project,based in Jakarta, Indonesia.

Job Summary:

The ICT4D Officer will provide critical technical, coordination, and oversight to the EpiC’s ICT4D activities in Indonesia. The position will implement and track the ICT4D strategies across the five EpiC approaches. The ICT4D Officer will work closely with a variety of technical team and stakeholders at the provincial and district levels.

The position will be based in Jakarta, Indonesia and open for Indonesian nationals candidates only.Suitably qualified candidates openly living with HIV and/or who are representative of the key populations affected by HIV are also actively encouraged to apply.

The job summary of ICT4D Officer will includes:
The ICT4D Officer works with the ICT4D Program Manager to provide technical assistance to the project in all areas related to ICT4D, including supporting the implementation of the EpiC ICT4D strategy in Jakarta and Greater Jakarta.
The ICT4D Officer will provide direct technical support to EpiC partners, including CSOs, AIDS Commissions (at the provincial, and district levels), PHOs and DHOs as well as health care providers in Jakarta and Greater Jakarta to enable them to improve their use of ICT. This will include developing individualized ICT4D strategies for each partner, as well as ICT4D-related trainings, one-on-one technical support, material development, and other related support.
This position will contribute to the training of civil society and PHO/DHO, PAC/DAC partners in public and private settings to use state-of-the-art virtual tools to reach key and priority populations more effectively and link them to discrimination and stigma-free service provision.
The ICT4D Officer will stay up to date on the latest approaches and tools in the use of digital technologies for key population outreach and service provision, including reviewing effective methodologies and materials from around the globe to ensure high quality standards are followed.
The ICT4D Officer will also provide support to the implementation of a digital system that will enable EpiC to administer its technical assistance more effectively to partners. Partners should be able to easily submit requests, and EpiC staff should have a system in place that enables them to easily triage and respond to those requests. This system should also enable EpiC staff to track the progress of TA in near real-time and enable quick reporting and analysis.
The ICT4D Officer will be responsible for maintaining all software/application/mobile apps that have been produced and launched by LINKAGES, EpiC and / or LINKAGES-EpiC partners, including involvement in new software/application development.
The position will be based in Jakarta and open for Indonesian nationals’ candidates only.

Accountabilities:
Provides technical assistance to achieve EpiC programmatic goals, with a strong focus on the use of mobile, digital, and web-based tools and approaches.
Assists Government of Indonesia (GOI) especially at province and district level (PHO, DHO, PAC and DAC), civil society organizations and EpiC staff members and other partners in Indonesia in the training of key and priority population community representatives, peer outreach and others in the use of digital tools, platforms, and metrics/analytical techniques to extend the reach and effectiveness of in-person outreach and referral.
Provides technical assistance to maintained all of software/application, including mobile app that have been released by EpIC and or EpiC partners.
Assists to develop an application/software for online survey tools using familiar open-source platform (for example, Open Data Kit or ODK).
Assists to identify barriers to the uptake of HIV services for key and priority population groups and ways to address those barriers using mobile, digital, and web-based tools working with civil society, private businesses, and government.
Works collaboratively with other HIV projects in Jakarta (ex. Global Fund Principal Recipients), civil society organizations and the entire EpiC team in Indonesia and ensures strong coordination among team partners on the implementation of technical activities.
Contributes to the achievement of high-quality results in accordance with the targets identified in the work plan and performance monitoring plan.
Contributes to program quality according to FHI 360 standards including quality assurance and quality improvement initiatives.
Contributes to work plan activities; ensures appropriate levels of technical assistance in program operations; coordinates partner efforts in program implementation including assisting in the provision of technical assistance to each grant partner for the provision of high-quality services; ensure appropriate program monitoring and reporting.
Contributes to the development of TOR, technical management of activities for implementing work plan to ensure that activity timeframes and budgets are met, and products are reviewed and finalized.
Reports regularly to EpiC ICT4D Advisor on progress and status of ICT implementation in Jakarta and Greater Jakarta and or EpiC activities in Indonesia.

Qualifications:
Proven skills in the development and application of eHealth/mHealth, survey and other digital tools and approaches for the implementation and measurement of HIV prevention, care, and treatment projects for KP and PP in Jakarta and Greater Jakarta or other provinces in Indonesia.
Proven skills in mentoring, leadership, and networking.
Proven skills in software/application/tools development using open-source platforms, including ODK
Sensitivity to cultural differences and understanding of the political and ethical issues surrounding public health issues among key populations in Indonesia.
Ability to manage and complete numerous tasks with a high degree of organization and limited resources.
Experience working with civil society organizations to plan and implement ICT4D strategies.
Experience of establishing strong working relationships with colleagues from different organizations and cultures.
Experience identifying, designing, and brokering public-private partnerships, especially in the technology field.
Ability to meet deadlines with strong attention to consistency, detail, and quality.
Ability to travel within country or region and internationally if needed.

Education/Experience Requirements:
Bachelor’s in computer science, Engineering, Information, Communication and Technology (ICT) or related field.
At least 5 years of experience working in ICT4D, with at least some experience specific to eHealth/mHealth.
Experience with ICT hardware, mobile phones and web-based technologies in Indonesia, particularly designing or deploying tools appropriate to both areas with high access to mobile networks and the internet, as well as in low-bandwidth or sub-standard infrastructure environments.
Experience with open source, mobile and emerging technology, particularly as applied to public health is extremely desirable.
Experience using Open Data Kit to create mobile-based surveys and manage data aggregation.
At least 3 years of demonstrated excellence in a senior level technical Officer and leadership position, preferably in an international development context and working with key population groups.
Experience developing and delivering presentations, workshops, and trainings to multiple types of audiences.
Excellent oral and written communication skills in English and Bahasa Indonesian.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is anequal opportunity and affirmative action employerwhereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

FHI 360 fosters the strength and health of its workforce through acompetitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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