Fraud & Recovery Manager

To coordinate with various stakeholders as per policy to ensure:- Fraud cases are investigated.- Fraud response or freezes executed.- Necessary recovery or reportage actions taken and followed up closely till closure (either recovery or police report filed).- Develop key fraud indicator and reporting dashboard and ensure regular follow up.- Maintain and update the fraud tracker.- Coordinate with key stakeholders in executing of fraud response action in a timely manner (branch freeze, suspension of salaries etc).- Manage timelines to ensure fraud cases are followed up on according to indicated timelines (either recovery complete of police report filed).- Develop or update improvement of:- Fraud indicators.- Fraud report dashboard, ensure regular review of fraud indicators with management.**Requirements**:- Minimum Diploma or Bachelor Degree from any field, preferable from Law, Management or equivalent.- Minimum 5 years experience from Multi finance, automotive or relevant industries, with proven track record of managing Policies/SOP/Regulations.- Extensive working experience in designing SOP, as well as monitor the implementation and manage improvement.- Good ability in public speaking for socialization.- Good interpersonal skills and able to communicate well across-division to deliver the success of Policies/SOP/Regulation implementation.