Data Entrydata Entry & Collection Support - Jakarta

About the Assignment:- Guide our consumers and partners in using our products- Manage service inquiries and disputes arising from our consumers and partners- Provide excellent customer service to our consumer and partners base- Maintain good relationships and community-building efforts with our consumers and partnersThe Core Objectives:- Monitor various company communication channels including call center, social media, web inquiries, etc., andrespond appropriately in a timely manner- Gather feedback from our consumers and partners, observe front-line issues such as booking cancellation reasons,etc. and report promptly to the supervisor- Perform ad-hoc tasks as required by the team to improve overall business such as market research, service qualityaudit, etc.- Perform administrative tasks involving partner's account (credit top-up, changes in partner's information, etc.Essential Experience / Criteria:- Min D3 any major With GPA 2,75- max 28 Years Old- Min Fresh graduate and max 2 years in the same position (entry-level)- Willing to work in the shifting schedule- Experience in the customer service area- Clear Articulation and good communication in Bahasa- Sense Of Empathy- Able to set a friendly tone (Smiling Voice)- Good analytical skill- Typing skill with WPM 50 & Accuracy 90%1. Basic calculation2. Quick calculation with Autosum3. Simple data automation in cells4. Format numbers5. Create a table6. Using manual function7. Combine 2 columns or rows8. Simmiliar with Google sheet- Fast response, effective and efficient in working- Able to work within a dynamic environment- Vaccinated min 2 Dose**Job Types**: Full-time, ContractContract length: 3 months**Salary**: From Rp5,000,000 per month**Education**:- D1-D4 (preferred)