Courier Management Lead

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.**Requirements**:- Bachelor's degree or Master Degree from any Management, Industrial Engineering or Supply Chain, preferably from Indonesia's top university- Having 1 - 2 years experiences in related position and operations administration management- Experience in managing multiple stakeholders and region- Have a strong communication & interpersonal skills- Familiar with spreadsheet, excel, or Ms Office tools**Job Descriptions**:- Ensure Last Mile & First Mile operational activities runs according to SOP or targets- Analyze problems and initiate solution on Last Mile & First Mile Process- Implement new initiatives to increase effectiveness and efficient on Last Mile & First Mile Process- Runs BAU such as reporting or monitoring on Last Mile & First Mile Process