Account Manager - Generous Compensation

We are eager to add a strategic Account Manager to join our knowledgeable team at PT. YUKK Kreasi Indonesia in Tangerang.
Growing your career as a Full Time Account Manager is an unparalleled opportunity to develop necessary skills.
If you are strong in problem-solving, communication and have the right determination for the job, then apply for the position of Account Manager at PT. YUKK Kreasi Indonesia today!

Qualifications:
• Experience 1 – 3 years in account management and client relationship
• Have strong administration skills and attention to detail
• Excellent time management skills and problem-solving
• Have experience and passion in supporting and handling clients
• Have strong presentation skills, both during in-person meetings and over-conference calls
• Have a knack for working well with a wide range of people, both internally and externally
• Take a well-planned and organized approach towards all work that you do
• A good team player, fast learner, and open to changes
• Optional - have prior experience in the payments industry. This will be nice to have but is not necessary
• Optional - Able to understand APIs and explain in basic technical terms
Roles & Responsibilities:
- Build and maintain relationships with merchants through onboarding, resolving technical issues, product training, and communication in multiple ways
- Lead merchant activation from the early stage until go live implement and ensure overall customer satisfaction
- Overseeing end-to-end integration process and acting as the first point of contact by liaising with client's technical teams with an intermediate understanding of APIs
- Manage relationships with customers to collect feedback for continuous product improvement
- Work closely with external stakeholders (partner) to understand client needs and optimize client's experience in YUKK's product
- Collaborate with cross-functional teams to plan and execute project management to maximize business growth
- Create and develop a YUKK handbook for merchant and internal stakeholders
- Conducting monthly, quarterly, and yearly account activation reviews for all clients
Benefits of working as a Account Manager in Tangerang:
? Opportunity to Make a Difference
? Company offers career progression opportunities
? Advantageous package