Walk In Interview Customer Experience Surabaya

**Requirements**:- Maximum 29 years old- Diploma or Bachelor Degree with any major- Proven customer support experience for at least 1 years or experience as a Client Service Representative- Customer orientation and ability to adapt/respond to different types of characters- Excellent communication and presentation skills- Ability to multi-task, prioritize, and manage time effectively- Work Shifting- Willing to be placed **Surabaya****Responsibilities**:- Maintaining a positive, empathetic, and professional attitude toward customers at all times- Responding promptly to customer inquiries- Communicating with customers through various channels- Acknowledging and resolving customer complaints- Knowing our products inside and out so that you can answer questions- Keeping records of customer interactions, transactions, comments, and complaints- Providing feedback on the efficiency of the customer service process- Ensure customer satisfaction and provide professional customer supportAbility to commute/relocate:- Jakarta: Reliably commute or planning to relocate before starting work (required)