Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Jurnal, KlikPajak, & Qontak) have been used by tens of thousands of businesses in Indonesia.To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.- Working together with product managers in defining product concepts derived from business needs and user needs- Conducting user research with different kinds of methods such as focus group discussion, usability testing, in-depth interview, ethnography, and other user tests- Discover customer journey toward specific behavior depending on the product itself- Analyze users' insight and translate the result into a list of features**Qualifications**- Bachelor's degree in any relevant major- Have min. 3 years experiences in market or user research- Understanding of HTML, CSS or Coding is not required but is a plus- Experienced with " Ethnographic Research", "Usability testing" and/or "A/B testing"- Strong understanding, empathy, and sense about customers- Strong analytical, quantitative, and qualitative problem-solving skills- Motivated, high curiosity, dynamic and result-oriented**What You Will Get**:- Competitive salary + daily allowance- Private health insurance (outpatient, inpatient, maternity, dental)- Allowance for sports activities and glasses/contact lenses- Strategic office location, accessible by MRT- Flexible working hours and remote work culture- Notebook Ownership Program- Friendly and dynamic work environment- Opportunity to take part in growing Indonesia's no. 1 SaaS companyWhat are you waiting for? Join us now!Don't forget to check*****bit.ly/RecruitmentFAQ-Mekari*****to see several frequently asked questions regarding our recruitment process.We wish you the best. Have a great day