Sr Manager Operations (Healthcare)

**Sr Manager Operations (Healthcare)**:- **Sector**: Monroe Hospital & Healthcare- **Contact**: Fani Wahyu Zalika- **Client**: Monroe Consulting Group- **Location**: Jakarta- **Salary**: Negotiable- **Expiry Date**: 15 December 2023- **Job Ref**: BBBH431245_1700029425Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Healthcare Provider in Indonesia. Our respected client is seeking a professional for Senior Manager Patient Service. The job is based in Jakarta.**Key Responsibilities**:- Provide leadership and direction to the Patient Services department.- Oversee the day-to-day operations of the department. Ensure a high level of patient satisfaction by maintaining excellent customer service standards.- Implement strategies to improve the overall patient experience. Supervise and manage a team of patient services staff, including hiring, training, and performance evaluations.- Foster a collaborative and supportive work environment.- Identify areas for process improvement within the department and implement changes to enhance efficiency and effectiveness- Ensure that the department complies with all relevant healthcare regulations and accreditation standards.- Use data and analytics to assess and improve departmental performance**.**:- Manage the budget for the Patient Services department, including cost control and resource allocation.- Collaborate with other hospital departments to ensure a coordinated approach to patient care.**Requirements**:.- 5-10 years of experience in a supervisory or management role in a healthcare setting.- Strong understanding of healthcare regulations and compliance requirements.- Excellent communication and interpersonal skills.- Leadership and team management abilities.- Analytical skills for data-driven decision-making.- Budget management experience.- Knowledge of patient service best practices and customer satisfaction strategies.- Ability to work collaboratively with other hospital departments and healthcare professionals.