Location: To be based in Malaysia (5-star Hotel)Range of salary: MYR4,000 - MYR 5,000Age: 25 to 40 years old**Responsibilities**- Overseeing the day-to-day operations of the spa, including scheduling, staff management, and ensuring that services are delivered efficiently and effectively- ensuring high quality customer service is provided to clients, addressing any complaints or concerns promptly, and maintaining a welcoming and relaxing atmoshphere- Hiring and training spa staff, including therapists, receptionist, and support personnel, to ensure they are knowledgeable, skilled, and able to deliver exceptional service- Developing and managing the spa's budget, monitoring expenses, and implementing cost-effective strategies to maximize revenue and profitability- Creating and implementing marketing strategies to attract new clients and retain existing ones. This may involve online and offline marketing, promotions, and special events- Overseeing spa supplies, products, and equipment, and ensuring an adequate inventory is maintained for smooth operations- Ensuring that the spa complies with all health and safety regulations, maintaining cleanliness, and providing a safe environment for both clients and staff- Establishing and maintaining relationships with suppliers and vendors to negotiate favorable contracts for spa products and equipment- Collaborating with therapist and staff to develop a diverse and appealing menu of services and treatments to meet the needs and preferences of clients- Conducting performance evaluations for spa staff, providing feedback, and offering opportunities for professional development and growth- Overseeing the maintenance and cleanliness of the spa facility, ensuring it is well-maintained and meets the highest standards- Developing strategic plans to achieve business objectives, such as increasing revenue, expanding the client base, or introducing new services- Keeping abreast of trends in the spa and wellness industry, including new treatments, products, and customer preferences- Ensuring the spa operates in compliance with all relevant laws and regulations, including employment laws and health codes**Requirements and Qualifications**:- Bachelor's Degree in Spa Management and/or Hospitality/Tourism Management.- Minimum 2 years work experience as Assistant Spa Manager.- Aesthetic qualification n treatments and training will be of great advantage.- Cosmotelogy or other spa-related experience.- Management experience.- Hotel experience (if possible).- Strong leadership and organizational skills.- Able to work on shift, weekend and public holidays.- Good command in English.**Salary**: Rp13,389,194 - Rp16,736,493 per monthApplication Question(s):- Will you be able to reliably commute or relocate to Malaysia for this job?**Experience**:- Hotel: 2 years (preferred)- Spa: 2 years (preferred)**Language**:- English Language (preferred)Willingness to travel:- 100% (preferred)
