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Senior Fraud Analyst - Gofood & Groceries

Senior Fraud Analyst - Gofood & Groceries
Company:

Go-Jek


Place:

Jakarta


Job Function:

Finance

Details of the offer

**Location**Jakarta**Work Type**Permanent**Application Posted**November 12, 2021**About the Role**You will be a part of the team which oversees the risk management for the GoFood & Groceries businesses and will report directly to the Head of Risk Strategy - GoFood and Groceries. With your expertise in the risk/fraud domain, you'll be instrumental in helping our team identify fraud patterns and trends, evaluating the risk assessment of both existing & new products, building models that would measure risk assessment & strategizing on process efficiency thus providing and sustaining a safe and reliable platform that our customer can count on and love to come back to.**What You Will Do**- Identify new fraud emerging trends/patterns and recommend solutions both at the strategic and tactical levels, balancing the business vision and the practicality of implementations- Assess, validate, and optimize risk rules to ensure the best outcomes and to meet stipulated risk target metrics- Identify risk assessment from products, systems, processes and recommend feasible preventive measures- Influence roadmaps of partner teams, including the wider Risk organization, Data Science, Engineering, Product Management, GoFood & Groceries business, Operations, and Finance- Identify and predict blockers, conflicts, and risks to projects across multiple teams and seek solutions to drive timely execution**What You Will Need**- At least 4 years of experience within the Risk domain, preferably within food delivery, ride-hailing or e-commerce will be a plus, but not a prerequisite- Structured, factual, and data-driven. Ability to deep dive into data then elaborate clear and synthetic insights- Strong in SOP building, governance principles (maker/checker), highly informed with operational metrics (SLA, exceptions, escalations)- Strong proficiency in GSuite and other data skills (SQL, BigQuery, Tableau, etc.)- Excellent written & verbal English communication skills to effectively collaborate and exchange information across stakeholders of various backgrounds and levels- Bachelor's degree in finance, economics, engineering, mathematics, statistics, or other relevant field preferredAbout the TeamFast-paced, dynamic, and proactive, The GoFood & Groceries Risk team plays the core role of making GoFood & GoMart the most credible & reliable platform for all its customers, driver-partners, and merchants ecosystem, including delivering bold solutions to reduce risk and abuse on the platform. For instance, should you have a question about identifying fraud patterns and trends, we are your people!Our GoFood & Groceries Risk team is a tight-knit, mini family that loves to constantly explore new ideas. We definitely share a deep interest in solving real problems in our community through the use of technology. Believe it or not, we actually enjoy each other's company!


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Job Function:

Requirements

Senior Fraud Analyst - Gofood & Groceries
Company:

Go-Jek


Place:

Jakarta


Job Function:

Finance

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