Seabank - It Production Support

Perform first level basic troubleshooting escalated by CS or Internal TeamsEscalation of issues and request to relevant parties and following up until issues are closedRecord events and problems into issue management toolBachelor's degree or higher from a reputable university with outstanding academic achievementAt least 3 year of experience of IT production Support RoleStrong interpersonal and communication skills in English and Bahasa Indonesia.Self-starter with strong sense of curiosity.Can-do attitude and strong sense of integrity and responsibility.Strong analytical and troubleshooting skillsHave basic knowledge in IT (web, mobile, software, network)Willing to work in shift and extended hours if required