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Retail Manager

Retail Manager
Company:

Luxasia


Place:

Jakarta


Job Function:

Customer Service

Details of the offer

Description
Parfums Christian Dior (Indonesia) is one of the brands under L Beauty (Indonesia) which is a joint venture company between LVMH Perfumes & Cosmetics and Luxasia.

Core Responsibilities:

Retail Sales Development
Develop sales and manage sales performance by store/counter to reach the target and key performance indicators Ensure efficient order taking and processing stocks to ensure optimum inventory at stores Ensure retail counter management excellence (addict to retail program) Ensure monthly detailed reporting to management (commercial lines including new launches) Communicate competition’s marketing activity to management
Management of Sales Force
Ensure that BCs follow the DIOR art of selling and express Dior Brand values through customer service Motivate BCs to increase team spirit and be goal driven Conduct regular counter visits and ensure the development of CMs through regular coaching and appraisals Implement local incentive programs Ensure recruiting the best-qualified counter managers and BCs Propose development plan to increase knowledge and skills, and ensure the follow-up of the Dior training program with Training Department Involve in BCs allocation to stores Plan & control expense budget on the retail activities (transportation, meeting…)
Brand / Image & Merchandising Execution

Enhance Dior Brand Image through visual merchandising, BC grooming and POS activities Enforce strict and regular control of POS Merchandsing, decoration and operating conditions up to PCD standards and following central guildelines
Promotion / Animation Management

Supervise and execute the promotional activities formulated by Marketing department Discuss and negotiate with the store to have visuals, promotion events etc. Manage preparation status and feedback report for each promotion event
Requirements

At least 5 years experience in Sales department as supervision level in managing team (ideally counter manager experience) Excellent knowledge/ experience in retail business (department stores) Strong in leadership and in people management Experience in building effective teams A result-driven achiever with ambition, motivation and dynamism.
Key Competencies
Strong interpersonal & communication skill People-oriented supervisory skill Customer and sales focus
Technical skills

Negotiation skills Good PCD product and selling knowledge Good coaching and customer service skills

Benefits

Career growth, exposure to well-known global brand


Source: Whatjobs

Job Function:

Requirements

Retail Manager
Company:

Luxasia


Place:

Jakarta


Job Function:

Customer Service

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