Working location: Depok
Requirement: Minimum 5 years in the similar industry (Construction Machinery, Agricultural Machinery, Automobile, Motorcycle), At least 3 years of working experience as a supervisor/assistance manager role handling in Production / Quality Assurance. In Depth Experience and Knowledge In Quality Assurance In Consumer Durables Industry Good in English both speak and writing. Job description:
Auditing Factory and Quality Before Mass Production Starts. Participating Operation Test (Field Quality Audit) With 1st Unit of Mass Production To Evaluate The Quality. After Mass Production: Warranty Claim Judgment From Overseas – After The Judgment, Reply Back To The Company Who Submitted The Claims. And Discuss The Responsibility with Qc Team For Gt-1 (Power Tiller), Yh150 (Mini-Combine), And With Qc Team For Tf/Ts Series Engines. Receiving MQR (Market Quality Report) From Sea Countries And Prioritizing Them, And Send Them To Factory Or R&D Team To Make The Solution Quickly Participating Weekly Meeting Through Video Conference And Update The Information List. Making Decision If The Units Can Be Shipped From Factory Or Not When A Critical Quality Issue Happens. Making Decision Of Countermeasure For Sold Units And Stock After The Issue Is Solved – Mandatory Fixing Or Fixing As Fail. Making Schedule And Arranging Workmen And Materials In Case Of Mandatory Fixing. Completing Rework Manuals And Uploading To System. Also Ordering The Parts If Needed. Participating Dealer And Customer Survey Just After New Model Is Introduced In A Market To Find And Solve Quality Issues. Submitting Monthly Report To Japan Qa Division. Visiting Dealers / Customers To Get The Correct Information Of Quality Issues And Manage The Members Who Should Be Involved From R&D Or Manufacturing (Factory). Internal Communication Maintain Good Communication And Cooperation With Staff In Head Office And Top Management Within The Company As Well As R&D And Business Unit In Japan And Other Foreign Subsidiaries In China, Thailand, Etc.