**Job Description**:**Life at Grab**At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.**Get to know the Team**Assist the team in conducting routine evaluation of policies and procedures implementation and ensure best practice risk mitigation and assessment on scope of E2E IT system involvement.**Get to know the Role**:- Lead multiple process improvement projects with direct contact with senior executives in the organization.- Facilitate quality and change management processes- Perform business process mapping & analysis- Serve as a the principal adviser for Grab for all departments- Partner with the leadership team to select improvement areas and build a robust improvement strategy, integrate recommendations with other programs and initiatives.**The day-to-day activities**:- Conducting action workout sessions with process stakeholders, facilitate brainstorming sessions to identify gaps and chart out improvement action plan.- Collect data on various metrics to create performance baselines and implement it across organization, monitor the usage of performance baselines and identify action plans to improve baselines.- Identify the best process to be mapped with the system to improve productivity of the team.- Execute large scale projects to improve project delivery throughput by improving process capability and reducing cycle time.- Work directly with internal process owners and Team Leads and project teams to drive process improvement projects within their areas of responsibilities.- Develop guidelines for process improvement initiatives- Identify the parameters to track process improvements and create monitoring criteria. The parameters can include input and output criteria, training, testing, methodologies, reviews, etc.**The must haves**:- Bachelor or Master Degree in Business Administration, engineering, or relevant- At least **5 years of experience in Project Management **working with across multiple business units stakeholders.- **Background from consulting company**- **Strong process improvement experience**- **Experience in data analytics, using Excel, Tableau and understand SQL**- **Strong exposure to strategic problem solving and root cause analysis **methodologies in multi business operations.- Must have a strong passion in driving continuous improvement.- Must possess high integrity- Strongly Skilled in process flow documentation and literature.- Excellent communication and interpersonal skills- Strong organization skills and attention to detail- Individual Contributor Role.**Our Commitment**We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.
