Premier Field Engineer

PFEs provide technical leadership for Premier customers around the world to help ensure their IT environments are kept optimized and healthy. The focus is to do this in a proactive and consultative manner to avoid future issues.

This includes guidance on best practices, risk assessments, migrations, and onsite, remote and designated support services (DSE). As part of Services & Consulting, PFE partners with Commercial Technical Support and Enterprise Services to strengthen the Microsoft Services Field Engineering capability worldwide.

PFEs provide various services to our Enterprise customers to increase systems availability, resolve issues with creative problem solving capabilities, and ultimately improve the health of our customers’ environments.

We consult with experienced technical staff to ensure they have the skills to troubleshoot and maintain their solution in line with Microsoft best practices. PFEs deliver onsite and designated services for Microsoft’s Premier customers.