Operations Online Staff

Monitoring both business and consumer transactionsEnsuring the agreed SLA is metOnboarding merchants to the proposed and selected productsCoordinating with every stakeholder for transactional updateCommunicating with every partner for maintenance and disturbanceHandling every transactional issuePrevious Working experience in related field 1 - 3 years.Fresh graduates are open to applying.Proficient at using Microsoft Office Tools (Word, Powerpoint, and Excel) and G-Suites (Docs, Sheets, and Docs)Have the ability to analyze large quantities of data, accurately diagnose root cause problems, and lead operational changes to drive business resultsGreat team player and adaptable to changesFamiliar with using CRM and data visualization softwareExperienced in multi-tasking with great attention to detailExcel work cross-functionally and are comfortable managing various workstreams simultaneously