Posting Date: 17-Mar-2023- City: Jakarta- Location: Jakarta, ID, 10160- Contract Type: Permanent- Division: Infrastructure & Operation- Level of experience: IntermediateRINA is currently recruiting for a **IT Service Operations Advisor** to join its office in **Jakarta, Indonesia** within the Infrastructure & Operation Division.**Mission**:**Responsibilities**:**Competencies**:- CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction- EARN TRUST - Take everyone's opinion into account and remain open to diversity- PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model- MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions- PIONEER CHANGE - Actively embrace change and benefite from the new circumstances- BUILD NETWORK - Forge trust relationships, across departments, and outside the organization- MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint- ADDRESS THE WAY - Have a big picture of different situations and reinterprete it in a perspective way- THINK FORWARD - Capitalise on experiences and translate them into action plans for the future**Education**:With over 4,000 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project's technical, environmental and safety - and sometimes also economic and financial - sustainability.- At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind._