It Application Support

IT APPLICATION SUPPORT**Responsibilities**:- Maintain ticketing by promptly picking up, following up, and resolving opened tickets within defined service level agreements (SLAs).- Maintain data integrity- Monitor & perform regular data backupsRequirements:- At least 2 years of working experience in IT Application Support or related field- Operating System and Application knowledge : Windows, SQL Server- Have strong knowledge (queries & transact SQL) in databases : MSSQL & MySQL (PostgreSQL is an advantage)- Have strong analytical thinking to identify problems and issues- Have basic knowledge on hardware and network- Ability to work both collaboratively in team and independently, taking ownership of assigned tasks and responsibilities.- Excellent communication skills, with the ability to handle user requests and complaints professionally and effectively.WFO - SCBD**Job Types**: Contract, Full-timeContract length: 12 months**Salary**: Rp5,000,000 - Rp7,000,000 per monthAbility to commute/relocate:- Tangerang: Reliably commute or planning to relocate before starting work (required)