**Information & Communication Technology Specialist**:**Advertised on behalf of**:**Location**:- Jakarta, INDONESIA**Application Deadline**:- 19-Jul-23- **(Midnight New York, USA)****Time left**:- 13d 19h 54m**Type of Contract**:- Individual Contract**Post Level**:- National Consultant**Languages Required**:- English**Starting Date**:- 01-Sep-2023**Duration of Initial Contract**:- 12 Months**Expected Duration of Assignment**:- 12 Months**Background**:UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action, and peace and security.In Indonesia, UN Women works with government, civil society organizations, academia, the media, and the public and private sectors to address national priorities of gender equality and women's empowerment. Placing the advancement of women's rights at the center of our work, UN Women Indonesia focuses on (1) Ending violence against women, (2) Promoting women's human rights (3) Women's economic empowerment (4) Women contribute to and have greater influence in building sustainable peace.To support the effective implementation of the UN Women's programme in Indonesia the role of ICT support is essential. To maintain and ensure good ICT support, the UN Women Country Office Indonesia is seeking part-time ICT specialist.**Objective**The objective of this Consultancy is to provide Information and Communication Technology (ICT) support services to UN Women Indonesia Country Office.The Consultant shall perform all the services/work as necessary to fulfill the objectives of the Consultancy contract. The activities will be performed under the supervision of the Operation Manager.**Duties and Responsibilities**:**Ke**y Duties and responsibilities**:**1. Regular service**:- Ensure all the UN Women Indonesia's servers are connected to UN Women's remote and local network and the service is ready to use;- Ensure all the UN Women Indonesia Office's servers, network, and all other equipment are in good condition;- Ensure the internet connectivity is up and ready for UN Women users access to the internet;- Check UN Women computer/laptop or server on the antivirus log and remove viruses or malware if found;- Make sure that the network printers are accessible from the workstations;- Ensure effective operation of office cloud storage, including but not limited to the office's corporate one-drive, and regularly back up cloud data on backup media;- Support the team in dealing with ICT HQ;- Support the team in providing the specification for the procurement of ICT equipment;- Support the programmes colleagues in planned activities at other Venues.**2. Troubles-shooting**:- Provide on-site software and hardware (including IP Phones and printers) troubles-shooting, existing software upgrades, and new software installation when required;- Be responsible for reinstalling software in case of broken down;- Do not set up software without a license unless required;- Scan/clean on a monthly basis or by request;- Restore the server operating system and configuration; restore data from backup tape, In case of emergency;- Check and keep the software and hardware of the network system in working order (including server, networks, and workstation), solve the problem from any emergency condition.**3. Maintenance**:- Effective functioning (installation, operation, and maintenance) of all UNWOMEN hardware equipment and acquisition of hardware supplies;- Performance of specific technical functions, including identifying which hardware electronic components (disks, memories, network wiring, power sources, etc.) may cause a problem and liaising with UNWOMEN vendor for parts replacement (if any);- Installation of commercial and in-house developed software and related upgrades and anti-virus programs on a timely basis;- Update patch files for the Server, Computer, laptop, printer, network equipment, and all other relevant equipment;- Install the new Windows image, configure the BitLocker, and join Azure AD;- Configuration of MS Office 365 and OneDrive for Business;- Check the UN Women's system at least once a month. The check work includes network, hardware, software, backup, and anti-virus upgrade;- Provide a proactive approach to protect the network from risks such as unauthorized access to the network or sensitive data and information;- Provide information on IT inventory to the UN Women personnel to enable them to perform better systems planning and decision-making;- Liaise with ICT HQ for the use of office Firewall (replacement or new one).**4. Maintain closed communication with the Regional and HQ ICT Coordinator on ICT-related issues and updates.****Deliverables**:- Mo
