Hostess Lyon Restaurant

**Position**: Hostess Lyon Restaurant (Full time #537300)**Property / Office**: Mandarin Oriental, Jakarta**Location**: Jakarta, IndonesiaMajor Responsibilities:- Support company's philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.- To greet, escort and seat the guests in a friendly, professional, and courteous manner.- To maintain cleanliness and presentation of the restaurant entrance and it's surrounding.- To maintain cleanliness, presentation, and stock of the restaurant menus.- To maintain sufficient stock of stationeries.- To take every reservations in a friendly and professional manner.- To follow up any special requests related to reservation.- To manage and assist the Restaurant Manager in controlling the flow of the guests.- To ensure that guests are seated according to their requirements.- To liaise with the managers regarding any relevant guest requirements.- To make sure enough stock of Newspapers and Magazines.- To wish all guests "Farewell" upon conclusion.- Log in any information about special requirements, preferences from the guests and use it to give the special touch to the service.- To collect and updating Guests' database.- To maintain a clear record about past reservations.- Responsible for cash float and cashiering.- To prepare and maintain Buffet Tag.Requirement:- Have a minimum of 1 year experience in similar position, preferably in luxury environment.- Reading, writing and oral proficiency in the Indonesian and English language.- Willing to work a flexible schedule and holidays.- Be a self-motivator and motivator of others.- Work in a safe, prudent and organized manner.- Have an in-depth knowledge of the menus.- Be able to relate to all levels of guests and management.- Have the ability to handle multiple tasks using time and task management skills.- Have excellent communication and organization skills.- Be able to consistently delight and satisfy our guest.- Have the ability to handle guest requests in a detailed manner.- Have excellent attention to details and service knowledge.**Advertised**: 21 Nov 2023 SE Asia Standard Time**Applications close**: 31 Jan 2024 SE Asia Standard Time