Front Desk Agent

Deskripsi Pekerjaan Checking guests in on arrival and out on departure Manage reservations and room allocation Inform customers about payment methods and verify their credit card data Upsell additional facilities and services, when appropriate Greeting and thanking guests in a sincere, friendly manner Anticipating and addressing guests' needs and resolving their problems and complaints Provide information about our hotel, available rooms, rates, and amenities Maintain updated records of bookings and payments Benefits: Take home pay up to 3,9 mill Meal allowance Service charge Quarterly and annual bonus BPJS Syarat Pekerjaan Preferably male Fresh graduates are welcome to apply Excellent in English (both written and spoken), additional foreign language skill (such as Mandarin, Japanese, or Spanish) will be an advantage Excellent interpersonal skills with the ability to develop relationships at all levels Pleasant and charming personality Knowledge of computers and mobile application Must be willing to work flexible hours including Night shifts