We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure.**Your main duties in flying with us**:- Assist in conducting investigations into suspected fraudulent activities related to credit card transactions.- Analyze transactional data and patterns to detect potential fraud trends.- Collaborate with the team to review and respond to fraud alerts and reports.- Document and maintain accurate records of fraud cases, including investigation details and actions taken.- Support the implementation of fraud prevention strategies and policies.- Stay informed about industry best practices and emerging fraud trends.- Participate in fraud awareness initiatives and contribute to educating customers and stakeholders about fraud prevention measures.- Provide assistance and support to senior team members in fraud-related tasks.- Manage the organization's whitelist system and processes to facilitate smooth transaction processing for trusted entities and individuals.- Review and evaluate whitelist requests from internal stakeholders, such as merchants, partners, or specific criteria, ensuring compliance with established policies and procedures.- Assist in analysis and risk assessment of whitelist requests to determine their legitimacy and potential impact on fraud prevention measures.**Mandatory belongings that you must prepare**:- Bachelor's degree from any relevant major- Previous experience in fraud detection, investigations, or related areas is preferred.- Basic understanding of credit card fraud schemes and prevention techniques.- Proficiency in using relevant software and tools for data analysis and investigation.- Strong analytical skills and attention to detail.- Excellent communication and collaboration abilities.- Posses excellent English, both oral and written.- Ability to work effectively in a team environment.- Have an eagerness to learn and can adapt quickly.- Knowledge of Microsoft Office suite and basic computer skills
