Field Service TechnicianBID - PT. Bobst JakartaThe Field Service Technician is at the core of an extensive support network of service personnel worldwide. This trusted advisor is the key customer representative, responsible for confirming, clarifying and meeting the customers' expectations at every stage of contact and on every service project relating to our machine.Field Service Technicians think logically and enjoy solving problems with creativity, diligence and achievement.Machine ServiceRepair and installation of new machines through the SEA regionRelocation of existing equipmentWorking on problems of difficult scope requiring advanced troubleshooting skillsPreventive maintenanceOrdering parts necessary to perform installations and repairsTroubleshooting problems and proactively recommend necessary service andmaintenance programs- Various computer software- Ability to diagnose faults, software/hardware failure and make recommendations in customer's environment- Understand the business and its challenges- Ability to handle multi-tasks and work in multi-cultural environments- Good knowledge of the machinery industry with focus on printing, machine tools and electronics- Customer obsessed- Strong technical and interpersonal skills- Proactive work style, highly reliable and accountable- Act dynamically and pragmatically under pressure- Fluent in English, all other Asian languages is an asset- Creative, team player, result oriented- Strong communication and interpersonal skills- Compassionate and developed sense of service- Diploma or Degree in Mechanic/Electric/Mechatronic (with proven experience of at least 5 years in a filed service role with similar responsibilities)- Own carFor more than 130 years, and over 50 countries, BOBST has always been at the forefront of innovation and we want to accelerate connectivity, digitalization, automation and sustainability to make packaging better than ever.BOBST is one of the world's leading suppliers of equipment and services to packaging and label manufacturers in the folding carton, corrugated board and flexible materials industries. Join our highly qualified staff and together, let's shape the future of the packaging world.
