Requirement:- Hold Bachelor's degree in any major.- For head have minimum 5 years & staff have minimum 3 years working experience in 3PL or multinational Freight Forwarding company.- English speaker is a must, Mandarin speaker is a plus- Head should well know domestic shipping trucking transport.- Head should have experiences heavy lift transport.- Have wide networking relationship with local & domestic liners & vendor.- Have good business sense and the ability to work to budgets.- Proficient in MS Office.- Experience with all modes of transportation, including domestic air, LTL, Truckload- Strong organizational skills and time management skills, able to prioritize and effectively manage multiple tasks/projects- Own PPJK certificate is a plusResponsibilities:- Responding to quote requests and correspondence- Good coordination and cooperation to perform best all unit business, including warehousing, custom brokerage, and inland arrangement.- Assuring all activities comply with valid regulations & compliance- Investigating and planning the most appropriate route for a shipment, considering the nature of goods, cost, required transit time and security concerns- Ensure customers are aware of packaging standards and items are appropriately prepared to ship, considering the weight, cost, and nature of goods and also the delivery parameters- Maintain tracking visibility and communication through all phases of the journey, ensuring on time arrival. Proactively communicate delays to customer- Provide direction and guidance when addressing customer issues- Recommend process improvements that will create the most efficiency while maintaining service expectations- Update team regularly on specific customer base, operational changes and new sales trends- Coordinate and handle import freight documentation procedure and coordinate with overseas agent- Checking and prepare the necessary import documents (invoice, P/L, Insurance, AWB, PO, Contract, etc)- Can drafting PIB & PEB- Other tasks as assigned.Jenis Pekerjaan: Penuh WaktuGaji: Rp10.000.000 - Rp15.000.000 per bulanPengalaman:- Export Import: 3 tahun (Diwajibkan)Bahasa:- inggris (Diwajibkan)