**Job Description**:**RESPONSIBILITIES**- Deliver analyses, charts and reports that are clear, concise, and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality.- Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels and workflow efficiency. Key contributor role in identifying process improvement opportunities.- Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares.- Organize content for Resource Library, to help clients keep ahead of NielsenIQ practices and policies, service enhancements, technology updates, macro market dynamics and retail trends.- Support senior management on developing Thought Leadership case studies.**Qualifications**:**A little bit about you**Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You're known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you're always looking for what's next.- University degree, especially but not limited to Marketing, Business, Management, Economics, or related field.- Passionate in market intelligence, research analysis or FMCG industry is an advantage.- Fresh Graduates are also encouraged to apply- Excellent written and verbal communication; English proficiency is a must- Highly competent in MS Excel and PowerPoint (pivot tables, functions, charts)- Aptitude for numbers and meticulous- Resourceful problem-solving and collaborative team player- Experience in solution and process automation by leveraging technology- Customer-oriented with good people skills; you will interact with a diverse group of clients- Able to prioritize a varied workload, to manage concurrent deadlines while maintaining accuracyAdditional Information**About NIQ**NIQ, the world's leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: LinkedIn | Instagram | Twitter | Facebook**Our commitment to Diversity, Equity, and Inclusion**We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.- NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._
