English Customer Service Support Coordinator

Monitor various company communication channels including call center, social media, web inquiries, etc., and respond appropriately in a timely manner- Gather feedback from our consumers and partners, observe front-line issues such as booking cancellation reasons, etc. and report promptly to the supervisor- Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.- Perform administrative tasks involving partner's account (credit top-up, changes in partner's information, etc.- Fluent in english is must (speaking & wiring)- Able to work with shift**Job Type**: ContractPay: Rp5,600,000 - Rp5,800,000 per monthApplication Question(s):- Have you fluent in english (Speaking & Writing)**Education**:- D1-D4 (required)**Language**:- English (required)