Director Of Sales (Rooms)

* Develop,implement, maximise, monitor and evaluate the hotel’s Sales Strategy (goals,tactics and actions) to achieve and exceed forecasted revenue figures in Rooms,Food and Beverage, and all other revenue generating departments and ensureSales activities are aligned with the Corporate Marketing Strategy, and HotelActions have been implemented where appropriate.

Monitorall hotel associates deliver the brand promise and provide exceptional guestservice at all times, providing positive and constructive feedback as necessaryto the respective Head of Department

Maximiseassociate productivity through the use of multi-skilling, multi-tasking andflexible scheduling to meet the financial goals of the business as well as theexpectations of the guests.

Manage all the hotel sales brand contacts, to enforceand maintain the hotel’s brand positioning and concept, agreed upon in thehotel’s Annual Business Plan and manage all key sales accounts and groups, to evaluate them based on sales accountanalysis prepared by Marketing Manager – Strategy / Marketing Analyst, and todevelop strategies for pricing, inventory, and sales resource allocation.

Respondto changes in the Sales function as dictated by the industry, company andhotel.

- Produces Quality Work

The ability to produce high quality work in aconsistent and reliable manner, in support of Hyatt’s standards and processes

- Achieves Results

The ability to identify priorities, solve problems,produce desired results and be accountable for commitments

- Promotes Teamwork and Collaboration

The ability to build relationships within andacross functions, balance individual and team goals, respect others and valuedifferent perspectives.

- Communicates Effectively

Theability to listen actively and identify appropriate messages and deliverymethods to effectively influence others.

- Shows Initiative and Resourcefulness

The ability to initiate action, make decisions,adapt, drive change, use resources efficiently and solve problems quickly,creatively and practically

- Focuses on Customers

The ability to identify needs, shape actions andadd value to relationships based on a central focus of customer satisfaction