JLL supports the Whole You, personally and professionally.Overall deliverableAct as the single point of contact for the delivery of building and facilities management services to the clientDevelop and maintain a detailed understanding of the client's business and the implications for JLL's service delivery.Manage the delivery of the building and facilities management services to the client's facilities under JLL's management.Liaise regularly with the client on building and facilities management issues.Implement regional JLL initiatives such as Mandatory Account Deliverables (MAD), JCAP Audit, training programmes and other initiatives as appropriate.Drive client specific initiatives such as agreed savings, energy management, benchmarking, green building and sustainability, etc.Manage the team to ensure the maintenance and upkeep of the facilities.Assist the client with the development of the property budgets and forecasts in accordance with the financial timetable.Establish consistency in the monthly, quarterly, Half yearly and yearly reportingPrepare, adjust, review and report against agreed SLA and KPIs.Be responsible for the management of the team e.g. recruitment, performance assessment, team building, team leading etc.Prepare and implement a Succession Plan for the account.Drive the development and use of asset management system or applicable CIMS, where available.Relationship management and liaison with Client business managers, Building Management and local statutory authoritiesBuilding and Facilities ManagementThrough vendor management and under the direction of the Local Manager oversee, supervise and manage the following services:Help Desk and Customer request management;Building and Facilities data collection and reporting;Manage and perform managerial role for soft service scopeManage housekeeping and janitorial deliverableMaintain external and façade cleanliness and representationManage integrated pest managementImprove and maintain Landscaping, plantations, green fieldMaintenance technical engineeringPreventive maintenance program of Client owned equipment;Reactive maintenance tasks of Client owned equipment;Ensure that statutory compliance is adhered to and that relevant certificates and periodic inspections are conducted;Monitor the quality assurance of all maintenance tasks;Manage any relevant Data center, DRC and other critical point in the scope of deliverableAttend to emergency trouble shooting and repairs, including preparation of Incident Reports;Vendor management, improvement and SLA review;HSE management, ensuring zero goals to each aspectIncident management and eporting;Seat Management/Seat Allocation;Minor move management and minor works support;Fixed Assets Management for facilities related assets, where applicable;Create budgets OPEX and CAPEX, present and justifyManage overall financial status of contractual between JLL and client, ie billings, accrual, ect.Engineering ManagementThrough vendor management and under the direction of Local Manager oversee, supervise and manage the following services:Preventive maintenance program of Client owned equipment;Reactive maintenance tasks of Client owned equipment;Ensure that statutory compliance is adhered to and that relevant certificates and periodic inspections are conducted;Monitor the quality assurance of all maintenance tasks;Attend to emergency trouble shooting and repairs, including preparation of Incident Reports;Input change requests for maintenance for approval;Assist in the energy utilization study;Utilities managementProduce monthly reports regarding energy consumption, downtime, consumables usage etc.;Ensure all Landlord owned plant and equipment is operating correctly and to maximum efficiency;Ensure Landlord maintenance and statutory obligations have been met.Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with
