Customer Success Specialist (Yogyakarta)

Customer Success Specialist (Yogyakarta)
Company:

Teleperformance


Details of the offer

**Responsible**:- Provide Customers about Product and Service Information.- Identify and Escalate Priority Issues.- Documenting All Call Information According to Standard Operating Procedures.- Complete All Call Logs.- Updating customers profile into computer.- Conduct customer surveys to ascertain level of customer service.**Qualification**:- Minimum D3 any Major.- Minimum GPA 2,75- Experience Minimum 1 year in Call Center (Inbound, Outbound and Handle Media Social).- Fresh Graduate are Welcome.- Able to speak in English (Passive).- Communicative.- Willing to work in Shifting Schedule including weekend and Public Holiday.- Difable people are welcome (as long as can see. communicate by spoken, and typing on computer).**Benefits**:- Incentive.- Salary UMR Plus.- Holiday Payments.- BPJS.- Money Shifting.Jenis Pekerjaan: Penuh Waktu, KontrakPanjang kontrak: 6 bulanGaji: Rp2.172.509 - Rp2.800.000 per bulan**Education**:- D1-D4 (Diutamakan)


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Job Function:

Requirements

Customer Success Specialist (Yogyakarta)
Company:

Teleperformance


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