Customer Service Representative (Philippine Based)

**Job Type**: Full time**Details and Benefits**:- Located in Legaspi Village, Makati, Philippines- 5 days work/ week, 10 hours/ day (including break time)- 27 days Annual Leaves- 15 days Sick Leaves- Accommodation provided (optional)- Health Insurance- Life Insurance- Annual performance bonus and salary increase (performance based)- Working Visa (9g) is processed and shouldered by company**Job Descriptions**:- Answering customer's questions via phone and/or live chat- Maintaining and updating customers' accounts- Responding to customers' complaint, determining the cause of the issue, selecting and explaining the best solutions to the customers- Collecting and analyzing customer's feedback for service improvement**Requirements**:- Preferably with at least 1-2 years Customer Service experience- Must be willing to work on shifting schedule- Must be willing to work in Makati, Philippines**Salary**: Rp10,000,000 - Rp15,000,000 per monthApplication Question(s):- Are you willing to be relocated to Makati, Philippines?