Customer Service Officer - Pic Claim

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.**Job description (heading) / Description du poste (titre)**- Handling service request/complaint related Claim**Preferred skills (heading) / Compétences particulières (titre**)- Good interpersonal skill- Computer literate- Complaint handling and customer service skills- Analytical- Fast learner- Good capability to communicate, both verbal and written, in Bahasa Indonesia and English**Qualifications (heading) / Compétences (titre)****Responsibilities (heading) / Responsabilités (titre)**- Handling Case Management Process.- Managing productivity, service level and reliability.- Interact with various parties for case resolution (client, agent, business partner, internal client, related department).**Job Category**:Customer Service / Operations**Posting End Date**: