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An opportunity has arisen for an exceptional consultative business practitioner to join our Indonesia office as a Client Solution Manager, based in Jakarta.The successful applicant will inherit an existing portfolio of accounts, and will be tasked with nurturing senior relationships with our top advertising partners and their business partners, becoming an expert in their industry and their businesses, and leveraging Meta's full range of solutions to help them achieve their business objectives.
Client Solutions Manager, Indonesia Responsibilities
Strategize, plan and implement all elements of clients' advertising campaigns with a focus on both short-term performance and long-term growth
Work directly with key clients as Meta's advertising expert, in partnership with Client Partner, analyze client situations and devise integrated marketing and advertising strategies optimally incorporating Meta advertising solutions to maximize client value
Serve as external product consultant educating clients and agencies on product solutions and driving product adoption
Drives product innovation internally with XFN partners based upon market trend and emerging needs of clients
Use data, insights and market intelligence to identify opportunities and guide strategy and implementation of Meta products solutions
Outline and oversee measurement scheme, tracking, and results delivery to study the effectiveness of Meta product solutions
Oversee budget spend, manage analytics and dashboards, and provide optimization and real-time recommendations
Collaborate with Client Partner to exceed sales and yield goals for the book of business that assigned to you
Oversee internal account operations (e.g. troubleshooting and fixing issues, monitoring and alerting ads policy violations, setting up account and financial details, etc.)
Build and manage relationships with both C-Suite and front-line stakeholders in clients and business partners
Collaborate very closely with a diverse group of internal cross functional teams and cross region counterparts
Minimum Qualifications
5+ years of experience in performance marketing and/or account management
Demonstrate ability to think strategically about complex issues on a macro and micro level, leading to thoughtful recommendations and action plans
Ability to spot trends/patterns and identify marketing opportunities in a timely manner
Strong listening and communication skills to both internal and external stakeholders
Ability to prioritize work and focus on high-priority tasks
Fluency in Bahasa Indonesia and English are essential as the successful candidate will manage accounts and clients in both languages on day to day basis.
Proven experience with data analysis
Preferred Qualifications
Extensive experience as a Meta user and familiarity with Meta's ad solutions
BA/BS Degree
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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