Auditor Manager (Testing / Certification)

Auditor Manager, Jakarta Indonesia

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Multinational Business Assurance Company for an Auditor Manager Role. As the company is continuously growing, our client is seeking a professional with an auditor certification background with at least 10 years of experience in leading a team of auditors and understand the business assurance industry. The job is to be based in Jakarta, Indonesia.

Key responsibilities will include:
Recruit and conduct induction for new Auditors. Review Auditors competencies for specific industry/business sectors and authorize the allocation of codes or recommend authorization to an appropriate Resource Authorizer Lead, manage and develop a team of Auditors, both directly employed and subcontractors, to ensure that they deliver an effective service that complies with accreditation requirements, internal procedures and business assurance principles Monitor individual Auditors performance via accompanied visits and field review, client feedback, review of assessment reports, and feedback from internal colleagues Undertake certificate decision review of client visit reports as appropriate, authorizing approvals, suspensions, and withdrawals of approval Ensure that changes in assessment methodology and procedures are communicated and implemented effectively Organise, prepare and run Auditor meetings, involving other department managers and experts as appropriate and ensuring that an opportunity is created for participants to learn and build engagement Resolve client complaints and queries promptly and appropriately, taking every opportunity to foster strong working relationships both internally and externally Ensure effective implementation of a client retention strategy, in collaboration with Customer Services Manager and Key Account Manager that ensures targeted client retention Ensure implementation company safety procedures by self and the auditor team
Key Requirements include:
A degree (or equivalent qualification) in a relevant subject Must have substantial industry experience in specialist sector, preferably within a management systems environment Must have experience in leading, managing and coaching a virtual team Expert knowledge of management systems and their application Understanding/appreciation of relevant legal/regulatory framework Commercial understanding of business management A thorough understanding of the concepts of Business Assurance and risk-based assessments Competent in Microsoft Office suite (Word, Excel, PowerPoint) Must have excellent English proficiency