Application Support Engineer (Fresh Graduate/Entry

**Responsibilities**- Fulfill service requests and change requests.- Document and track incidents, service requests, change requests and provide regular progress reports.- Coordinate regular system maintenance and upgrade activities such as monthly maintenance and hotfix deployments.- Support the team in defining project requirements, tracking and documentation.- Propose improvements to address recurring issues and close monitoring gaps.**Requirements**:- Diploma / Bachelor Degree in Information Technology, Computer Science or Computer Engineering with excellent academic records or outstanding professional or personal achievement.- At least one year of working experience in software maintenance and support- Fresh graduates are welcome.- Strong problem investigation and solving skills- Has an analytical mindset and able to understand business and functional concepts- Proactive and self-driven and able to work under pressure with a high sense of urgency- Possess SQL knowledge and able to construct basic SQL queries- Ability to understand and grasp concepts of users' interfaces, client-server environment, web technology, operating systems (Unix & Windows), database and middleware- Ability to work effectively both independently & within a team- Good communication skills for interaction with both internal and external stakeholders of all levels**Salary**: Rp6,000,000 - Rp9,000,000 per monthAbility to Commute:- Bandung (required)Ability to Relocate:- Bandung: Relocate before starting work (required)