**JOB REQUIREMENT**- Support administration of AFR/Ops CS plans and processes to provide air freight forwarding for internal and external customers- Gather and provide requirements of freight control center, and assist operations team with details, information and instructions for - operational performance- Provide allocation and reservations of freight on planned line haul and flights required for hub and operations performance- Ascertain domestic and/ or international freight rate on incoming and outgoing materials and products based on analysis of tariff rates, freight classifications, delivery schedules and deadlines- Assist in responding to pricing enquiries in an efficient and competitive manner- Prepare and submit relevant documents for shipping tenders- Collate, record information and handle day-to-day shipment documentation for freight forwarding- Track account performances and provide monthly reports to team members- Execute tasks and activities while ensuring effective resource management and optimizing productivity for the day-to-day operations- Identify and resolve recurring issues, and suggest modifications to AFR Ops/CS work methods focusing on increasing effectiveness and efficiency- May provide functional guidance, advice or training to less experienced positions- Create or confirm transport orders, perform bookings, and optimize booking- Prepare, control, and distribute all required Import/Export documents- Identify performance issues of suppliers, and propose solutions to improve performance- Update Customs shipment information and physical status, resolve customer issues and incidents**JOB REQUIREMENTS**- **Education background minimum Bachelor Degree**:- **Experience in Air Freight matters minimum 2 years**:- **English Fluency both in writing and speaking**:- **Computer Literacy is a must**:- **Results oriented without compromising Respect**:- **Has all technical competencies that required by the position