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[Admf] It Technical Support In Branch Kalimantan

Details of the offer

Scope of WorkBusiness as Usual:- Manage, maintain, and repair all problems related to technology experienced by users, both hardware (PC, Notebook, Printer, and Other End User Peripherals), software and standard Office Applications- Collaboration with all parties in the process of analyzing obstacles or problems to get to the causes.- Report all possibilities that will be potentially dangerous in the use of technology.Support Go Live Application:- Providing technology-related services for live project preparation starting from Operational Readiness Test ORT, UAT, outreach, cut off and others activity in Support Go Live Application- Support during the live project.- Supporting projects (business and regulatory projects) carried out at HO in the implementation stage for branches.Personnel Specification:- D3 Diploma or S1 Degree in Computer Science and Other Related Discipline Science- Minimum Experience 1 Year in Desktop Support Engineer, IT Support Operation, IT Helpdesk- Understand and be able to Troubleshoot related to IT Infrastructure such as End User Computing Devices, Network Devices, Server Room Devices, etc.- Able to improve the SLA of technology-based (Ticketing Systems and Other Related Systems)- Can perform tasks through remote processes and onsite visits to several branches.- Having loyalty and a sense of responsibility in performing tasks- Fast Learning, discipline, proactive attitude, and positive thinking- Knowledge about Financing Company Business Process (Point Plus)- Knowledge about ITIL or IT service Management concept (Certified is Point Plus)- Can Join Quickly...!


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Requirements

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