Account Manager

Work Setting**:WFO**Work Location: Alam Sutera, Tangerang- Create Qris Dynamic & Static.- Activation After Sales New Client.- Build and maintain relationships with merchants through onboarding,resolving technical issues, product training, and communication in multiple ways.- Lead merchant activation from the early stage until go live and ensure overall customer satisfaction.- Overseeing end-to-end integration process and acting as the first point of contact by liaising with client's technical teams with an intermediate understanding of APIs.- Manage relationships with customers to collect feedback for continuous product improvement.- Work closely with external stakeholders (partner) to understand client needs and optimize client's experience in YUKK's product.- Collaborate with cross-functional teams to plan and execute project management to maximize business growth.- Conducting monthly, quarterly, and yearly account activation reviews for all clients.**Job Requirements**:- Have 1-3 years of working experience in account management, client relation, or other related field.- Have strong administration skills and attention to detail.- Excellent time management skills and problem-solving.- Have experience and passion in supporting and handling clients.- Have strong presentation skills, both during in-person meetings and over-conference calls.- Have a knack for working well with a wide range of people, both internally and externally.- Good task and time management.- Optional - have prior experience in the payments industry. This will be nice to have but is not necessary- Optional - Able to understand APIs and explain in basic technical terms.Jenis Pekerjaan: Penuh WaktuUpah: Rp6.000.000 - Rp8.000.000 per bulan**Experience**:- Account Management: 1 year (Diutamakan)