About the Role The design features of any product/service/ad are usually the first characteristic of a company that consumers see. As our UX Illustrator, you'll take the wheel in providing the Design team with the users' point of view, emphasizing their situations and bringing them to discussions and brainstorming sessions with stakeholders. Reporting to the Illustrator Lead, you'll get to translate business goals, technical programs, and research points into eye-catching illustrations combined with smart copy. You'll get ample opportunity to truly hone in on your stellar illustration abilities, catering your work for different sets of audiences, producing innovative design ideas and solutions, conducting mini/larger research programs, and collaborate closely with other illustrators and designers outside of the team. What You Will Do Work closely and under the supervision of your Illustrator lead and follow the predefined process that has been set by the team Able to comprehend with product briefs and present ideas/solutions to the team under the supervision of the Illustrator lead Effectively deliver features and improvements in a well-defined scope Attend design reviews and give critiques accordingly Proactively seek feedback for the work based on UX perspective Participate in an end-to-end design process with peer researchers, designers, product, and engineering team What You Will Need At least 1 year of experience in the UX Illustration/advertising/design industry Possess a good knowledge of drawing fundamentals such as layout, color, composition, creative thinking in order to develop their illustrations output Possess insatiable curiosity to know your users, and how to make their lives better Not afraid to get your hands dirty to find out the root cause of an issue, or to validate your illustration, either through quantitative or qualitative research Great communication skills in English and Indonesian About the Team The Gojek Design team consists of 100+ people spread across Jakarta and Bangalore. Our family consists of designers who specialize in Graphic Design, Interaction Design, Product Design, UX Writing, Illustration, Service Design, UX Research, and Motion Design. It's our job to envision and create products and services for Gojek that meaningfully improve the lives of our users.Over the last four years, Gojek Design has grown with the rest of the organization in building over 24 different products. During this time, we have continuously evolved our processes, improved the quality of our outcomes, expanded our reach within the organization, and relentlessly advocated for our customers. Our team in particular highly values constructive criticism, passionate debates, and (most importantly) keeping work fun. Our aim is not just to design the products, but also to educate everyone around us on what design is, the importance of it, and why it makes sense to always start with the users and work backwards.While we work hard, we do know how to relax and unwind too (especially with WFH becoming so commonplace). You'll find our team exchanging articles on the latest design breakthroughs, sharing photos of our pets, and even debating the latest episode of various TV shows on Netflix. About Us Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.' Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
