Encouraging the Operations team in Excellent Customer Service skills
Collect data from operations to measure the effectiveness of ongoing training
Analyze needs, develop and recommend alternatives for improvements to processes, customer excellence, or products
Design and evaluate training material
Min.
Bachelor's Degree
Excellent communication and interpersonal skills
Excellent in English both written and oral to be able to communicate with our internal and regional stakeholders
Ability to thrive in a fast-paced environment
Creative and analytical thinker
Willing to mobile