Technical Writer

**Job Description**:

- Develop comprehensive documentation that meets organizational standards
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
- Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
- Evaluate current content and develop innovative approaches for improvement
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Job Requirement
- Bachelor's degree in relevant technical field
- 1-2 years' industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Previous software development experience
- Certification through the Society for Technical Communicators
- Experience using XML tools to create documentation

**Gaji kompetitif**:
Kami memberikan remunerasi yang bersaing dengan perusahaan besar.
**Asuransi kesehatan**:
Perlindungan kesehatan unggulan bagi Anda dan keluarga karena kesehatan begitu berharga.
**_Work from home_**:
Bekerja leluasa dari rumah saat Anda membutuhkannya.
**_Training_**_ _**gratis**:
Anda akan ikut serta dalam pelatihan dan program aktualisasi terbaik untuk meningkatkan performa kerja.
**Lingkungan yang menyenangkan**:
Bekerja dengan deretan tim yang solid dan positif.
Anda akan sangat mencintai hari Senin!
**Olahraga & bersenang-senang**:
Olah fisik dan bergembira bersama di acara menyenangkan yang berbeda-beda setiap bulannya.