(Tech Software) Head Of Data

About the Company:
Executive recruitment company MatchaTalent is recruiting on behalf of our client which offers end to end customer retention platform based in SEA region, helping businesses to improve sustainability by retaining their customer better.
They bring together customer data and behavior from online and offline channels to launch and manage a revenue-centric retention program.
Established in 2012, present in several countries in Southeast Asia, their mission is to build a truly global product that helps businesses to double their profit per customer.
Our client has successfully been trusted by and integrated with 400+ Global Companies across fast-growing industries, and appointed as Top Leader by G2 in Customer Loyalty category.
**Responsibilities**:
**Leading the leadership & change management**
- Lead the implementation of Data Strategy across the organization
- Advise C Level management on Data issue
- Provide business case for investments in data development and lead their implementation
- Able to communicate, collaborate and commit to achieving data goal of the organization

**Initiating the strategic development**
- Develop and implement a comprehensive and effective data strategy
- Ensure the team is kept up to speed with current trend
- Succession planning
- Collaborate with engineering and product leaders to deliver product suites that create real business value and provide leading-edge for our client

**Assisting the maximization of process development**
- Constantly identify the new process which is more efficient and implement them successfully
- Develop and oversee best practice for data acquisition
- To support the analysis, interpretation, reporting, and presentation of supporter data
- Plan and implement: Learn-Plan-build-Test-Measure-Tweak process

**Handling data warehouse development**
- Lead the implementation of data warehouse development

**Managing the team**
- Scale data team and hire talents that are culture fit and with right skills
- Ensure that the team is in alignment with business needs via OKRs or KPI, roadmaps, and constant feedback

**Requirements**:

- Having 5+ years of data management experience
- An inspiring leader that people want to learn from and follow
- Has a strong record building and developing data team
- Has experience in complex data pipelines
- Creative at heart and can encourage novel ways of thinking in their team.
Having 5+ years of data management experience An inspiring leader that people want to learn from and follow Has a strong record building and developing data team Has experience in complex data pipelines Creative at heart and can encourage novel ways of thinking in their team.