About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. The Role Responsibilities
Business
General
Provide timely and comprehensive administrative support to the CEO and the Australian office, including telephone coverage, research requests, client support and other tasks/projects as required Assist in the preparation of all correspondence, presentations and reports as required Manage and coordinate diaries including arranging and booking internal/external meetings Liaising with other EA/PA’s in the group mostly in South East Asia with whom the CEO reports into or works with Liaising with the other EA/PA’s with organising teleconference /videoconferences Submitting Gifts and Entertainment claims on group’s online registry on behalf of CEO and office Organising client events on behalf of CEO and sales team Organization and maintenance of client files and databases as required (eg contacts) (as required) Working with GB colleagues to ensure efficient management of the department and liaising with other departments (e.g. IT, Accounts/Finance, HR).
Cost management
Prepare claims for reimbursements of business expenses for CEO and sales team (AMEX, Travel & Expenses) Submit monthly expenses in Peoplesoft for approval well within due dates Approve and sign invoices both physically and on ePro system on behalf of CEO for amounts less than USD5000. Submit invoices for payment in ePro Submit cash receipts for CEO and RMs for reimbursement in Peoplesoft Raise RMS’s as necessary. Work with IT / Tech Procurement teams Submit mobile travel form to Technology Procurement team prior to international travel
Travel itinerary
Arrange all aspects of travel (international & domestic): flights, trains, cars, hotels, visas – through Corporate Traveller, internal systems, CIBT Set-up meetings when travelling
Events
Assist in the preparation and organisation of events (internal and client facing) as required Liaise with regional corporate affairs on relevant campaigns, budgets etc
General Administration
Weekly updating the sales pipeline and distributing it amongst relevant stakeholders Minute taking and agenda distribution at monthly management meeting and other meetings at CEO’s request. Book flight and accommodation for other members of the Australian team Account manage travel companies Monitoring and distributing a weekly travel tracker of incoming visitors to Australia Archiving through recall
People and Talent
New joiners - work with Onboarding Specialist to ensure all technology (computer/phone/etc) have been ordered. Using various systems in coordination with HR, Procurement, IT, Property Terminated employees - ensure all Bank’s items are collected (computer/phone/Amex card). Using various systems in coordination with HR, Procurement, IT, CRES
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
All departments/Business heads Our Ideal Candidate Qualifications: Secretarial Diploma or Diploma in Office Management Advanced skills in MS Word, Excel. PowerPoint First rate oral & written skills Minimum 5 years’ experience in a Personal Assistant/Administration role
