SNAP Data Entry Clerk
Dynamic Workforce Solutions
El Paso, TX
EXPERIENCE EXTREME CUSTOMER SERVICE
About the Company
Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs.Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results.
Our people feel they are part of something way bigger than just a job. We commit todelivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve.
Your Impact
Do you enjoy data entry and clerical tasks? In this role you will directly assist the SNAP Case Managers and Program Management Team by compiling, sorting, and entering new and updated customer and account information into the applicable system. You will regularly contribute to the overall success of the SNAP program by resolving deficiencies, serving as a zoom moderator, and assisting with all data entry tasks assigned. Your attentional to detail and excellent computer skills will help you significantly and drive your passion in support of the SNAP Case Managers and overall SNAP Program administration.
Your Responsibilities
Maintains database by entering new and updated customer and account information.
Prepares source data for computer entry by compiling and sorting information.
Establishes entry priorities.
Processes customer and account source documents by reviewing data for deficiencies.
Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintains data entry requirements by following data program techniques and procedures.
Verifies entered customer and account data by reviewing, correcting, or reentering data.
Combines data from both systems when account information is incomplete.
Purges files to eliminate duplication of data.
Tests customer and account system changes and upgrades by inputting new data.
Secures information by completing data base backups.
Maintains operations by following policies and procedures and reporting needed changes.
Maintains customer confidence and protects operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.
Serves as Zoom moderator. When needed, will serve as presenter.
Requirements
Education:HS/GED required. AA/AS degree preferred. Computer software courses preferred.
Experience:1-3 years ofrelated work experience in high volume data entry or staffing required. Must possess excellent verbal and written communication skills as well as demonstrated customer service skills and computer skills, with experience using word processing and spreadsheet software programs.
Skills/Abilities: Highly proficientcomputer literacy including ability to use the Internet and Microsoft Office products. Excellent or advanced organization skills in the following:
Organization skills
Quick typing skills
Attention to detail
Computer savvy
Confidentiality
Thoroughness
Presentation skills
Efficient written and verbal communication skills
Time Management skills
Type 55-60 wpm
Additional Requirements:Must have valid driver's license and adequate vehicle insurance coverage.
Living Dynamic
We believe that every role matters and that every customer, both internal and external, should feel empowered to be the best that they can be. Dynamic Workforce Solutions is a place where passion meets purpose and results in excellence.
To apply, go to:https://www.dwfs.us/
Dynamic Workforce Solutions is an Equal Opportunity Employer
