Service Advisor Automotive

Responsibilities
- Maintain a service appointment list.
- Contact the customer for authorization whenever the repair order needs to be extended beyond the agreed estimate.
- Follow up while the repair is in progress to ensure its completion on schedule in accordance with repair instructions.
- Settle customer complaints promptly.
- Explain to the customer work performed and parts replaced when presenting the work order needs.
- Inform the Service Manager about trends in customer attitude, customer appointments, and outlet performance.
- Perform test drive after completion of repairs if necessary.
- Attend training that the OtoAcademy provides for service advisors.
- Maintain a neat and tidy appearance to greet customers.
- Develop communication skills to reinforce customer relationships

**Qualifications**:

- Minimum 1 year of experience as Service Advisor Automotive
- Good customer relations ability
- Sales ability
- Product knowledge

Jenis Pekerjaan: Kontrak

Kemampuan Bekerja Jauh dari Rumah/Pindah Rumah:

- Semarang: Melakukan pulang-pergi kerja dengan jarak yang jauh tanpa mengganggu kinerja atau berencana pindah tempat tinggal sebelum mulai bekerja (Diwajibkan)