HappyFresh is the fastest-growing online grocery marketplace in South-East Asia and Asia's Best Company to Work For 2019. Headquartered in Jakarta, we have expanded to major cities in three countries and now operate in Indonesia, Malaysia, and Thailand. Every day, our team delivers the #FreshlyHandpicked quality groceries to thousands of customers.
As a company, we are here to deliver a simplified life by providing an easy grocery shopping experience with a high-quality service. With ourHappyFresh Culture, we believe we can achieve our goals with you in it.
As a senior product manager, you'll be delivering great experience to our customers across the region and our product suite! You'll be on top of the latest and the coolest in product thinking, technology and design. You'll be the "CEO of your product" and have a great team to support you in that.
The collaborative work we do in Product Management is one of the many reasons HappyFresh is leading the shift from offline to online grocery purchases.
With our eyes focused on the future and our heart focused on the user, we're responsible for guiding products throughout conception, problem framing, execution cycle, focusing specifically on analyzing, positioning, and tailoring our solutions to all the markets HappyFresh serves.
Responsible for:
Proactively conceiving, documenting and driving the creation of new features based on market research, competitive analysis, understanding of the market, customer input and feedback from our sales and support teams
Develop and implement product strategies consistent with company vision
Developing and presenting solid business cases to support new concepts
Driving continuous improvements to the products, focused on growth, customer satisfaction and retention
Defining and writing product backlogs and drive prioritisation within an agile team
Monitoring ongoing operations to maintain a quality user experience, track Key Performance Indicators (KPIs) and identify areas of opportunity
Monitoring released products, setting and monitoring appropriate KPIs to ensure products are meeting their goals
Requirements:
Bachelor's degree or higher in a relevant discipline
Minimum of 8 years of product management experience in an environment known for best-in-class products and services
Strong experience Logistics and Ops
Strong business strategy and product marketing acumen
Background in data analysis, web analytics, A/B testing
Proven track record of leading cross-functional teams to deliver quality products
Exceptional communicator, with strong presentation skills
High attention to detail
Fluent in English
Previous experience working in a startup or dynamic high-growth company a plus
Perks:
Employee discounts: affordable grocery special for HappyFreshers!
Generous medical, dental, and maternity insurance
HappyHealth; allowance provided to HappyFreshers for health activities and health-related items
LinkedIn Learning access for all courses!
Work-from-home days
12 days of paid leave per year, plus additional 1 day off for every work anniversary
HappyFit; a free & fun exercise time along with HappyFreshers inviting professional trainers
HappyMind; a psychological consultation program with experts from Clinician, to keep your mental health in track
Lactation room for working mothers
Occasional celebration for when we achieve something big together!
See what it's like to work here: http://happyfresh.com/careers
